Key services and infrastructure in the region, including Hospitals, Aged care, Shopping, Transport and Education and Training. If you know of other services or infrastructure that should be included here, please email us at email@example.com or phone 02 6622 4011.
Construction of the National Broadband Network commenced in 2014 and many parts of the region have access through Fixed Wireless and Sky Muster connections. Details of the latest roll-out plans and coverage maps are available from the NBN Co website. Broadband internet is available from a variety of service providers in the Northern Rivers. NBN Co offers a Broadband Service Locator tool that provides information about internet service providers by street address. For more information about broadband services, the Australian Department of Broadband Communications and the Digital Economy offers an FAQ page and a freecall helpline on weekdays from 8.30am – 5.00pm. Tel: 1800 883 488.
In recent years the major mobile phone carriers have extended their coverage to between 94% – 99% of the Australian population, however reception varies vary from area to area within the Northern Rivers. Information about the availability of mobile phone reception at specific locations is available online on each of the mobile phone carriers’ websites:
Australia has been switching to digital TV (Freeview) since 2010. In the second half of 2012, areas of northern New South Wales (NSW) will switch off their analog TV signals and switch to digital only TV. Households wishing to continue to receive free TV, will need either a digital television or a digital set top box attached to their old television set. (If you can watch ABC2, SBSTWO, 7TWO, GO! or Eleven, then you already have access to digital TV.) For more information about the switchover, and the likely coverage to your address, you can enter your address in the ‘MySwitch’ tool at the digital ready website. The Household Assistance Scheme will help pensioners and those with disabilities who have not already upgraded to make the switch. For a small number of households in regional and remote areas of Australia where residents have poor, or in some cases, no access to terrestrially broadcast TV services the will be provided free of charge.
Some key facts about the Northern Rivers population:
- almost two-thirds (63%) of the region’s households have a weekly income of less than $1,000, compared with the state average of 54%
- 2 of our 7 LGAs are in the bottom 12 LGAs on the State’s index of socio-economic disadvantage
- 20% of us are aged over 65 (compared to the NSW average of 13%) and this figure is set to rise to 30% by 2036
- in the 2016 census 4% of us identified as Aboriginal, compared to the NSW average of 2.5%
- 6.5% of us have a disability, requiring a need assistance with daily tasks, compared to 4.9% NSW average
- according to ACON health, commonly received knowledge is that the region is home to the largest LGBTI (lesbian, gay, bisexual, transgender & intersex) population outside any metropolitan area in Australia
- in recent years the Lismore area has become home to a small number of refugees (mostly from the Horn of Africa) which has added a new dimension to our community.
Research conducted in 2010 by the Social Futures (previously NRSDC) found the following issues to be social priorities for the Northern Rivers:
- affordable housing, and
- clients with complex needs.
People and organisations
Across the region numerous government, non-government and not-for-profit organisations provide services aimed at addressing these issues. According to the 2006 Census, 10% of the region’s employees work in community and personal services roles, and many community organisations are reliant (at least in part) on volunteers. These services reflect both the region in general and often the nature of the particular community in which they operate, and include:
- child care
- neighbourhood centres
- youth programs
- family support
- crisis accommodation/refuges
- anti-violence programs
- support groups
- employment and education
- non-government health
- community based mental health
- ageing and disability
Our major centres are dispersed, and community service organisations link together in many ways. A willingness and desire to collaborate is one of the strengths of our community sector. Organisations such as Social Futures work with like-minded organisations across the region formally and informally, on issues of regional importance to improve services. Social Futures publishes a monthly newsletter. You can sign up from the Social Futures homepage.
Community Service Directories
- For information about disability and carer support services available in your area, visit the Commonwealth Respite and Carelink Centres website or call on Freephone 1800 052 222.
National, NSW and Northern Rivers Community Services Links
Education and Training
Southern Cross University
Southern Cross University is a vibrant, contemporary Australian university with campuses at the Gold Coast, Lismore and Coffs Harbour. The University operates The Hotel School Sydney in partnership with Mulpha Australia and in 2014 has expanded its operations with a new Sydney branch campus. The University welcomes students from more than 50 countries throughout the world and offers undergraduate and postgraduate degrees in an inspiring and supportive learning environment. Degrees are delivered across a range of disciplines, and are designed in consultation with industry. Southern Cross is a research intensive university, achieving the rating of ‘well above world standard’ in six research areas in the Excellence in Research for Australia national report 2012. Information is available at www.scu.edu.au, email firstname.lastname@example.org or via phone: 1800 626 481
TAFE – North Coast Institute
The North Coast Institute of TAFE has 17 campuses (9 are in the Northern Rivers) delivering quality vocational education and training to approximately 45,000 students each year (2010 figures). High student satisfaction rates and more flexible course options make the North Coast Institute an increasingly attractive place to study. The North Coast Institute works closely with education partners in both schools and universities. These links facilitate a diverse range of opportunities to structure educational qualifications. The Institute has a proven record of being responsive to and meeting the specific needs of business and industry. The North Coast Institute is a quality endorsed training organisation participating in a nationally recognised periodic review process. All campuses offer a wide range of high quality vocational courses, with each campus offering specialist knowledge and training. North Coast Institute of TAFE Campuses
- Kingscliff – 6674 7200
- Murwillumbah – 6672 0600
- Ballina – 6681 8900
- Wollongbar – 66204200
- Lismore – 6623 0200
- Casino – 6661 2000
- Grafton – 6641 1600
- Maclean – 6645 4244
Other Adult Education
- Byron Bay – 6684 3374
- Lismore – 6622 1903
- Lower Clarence – 6646 9094
- Murwillumbah – 6672 6005
- Grafton – 6642 7506
- Alstonville & Ballina- 6628 5426
Byron Bay English Language School – 6680 8253 Midginbil Hill – Outdoor Education Centre – 6679 7158
Conservation and Environment Groups
- Clarence Environment Centre – 6643 1863
- Dorroughby Field Study Centre – 6689 5286
- Caldera Environment Group Murwillumbah – 6672 1121
- Nature Conservation Trust of NSW – 6620 3633
- Nimbin Environment Centre – 6689 1441
- Rainforest Information Centre – Lismore – 6621 8905
- Rainforest Rescue – Mullumbimby – 6684 4360
- Wetland Care Australia – 6681 6069
SAE (Sound and Audio Engineering) College Corporate World Headquarters (Byron Bay) – 6639 6000 North Coast New Apprenticeships Centre Lismore – 6621 5987 New Enterprise Incentive Scheme (Forster to Tweed Heads) – 1300 138 383
- Lismore – 6621 2266
- Clarence Valley – 6643 3555
Community Learning and Innovation Centre (CLIC) Inc. – 6680 4221
|Lismore Base Hospital||02 6621 8000|
|Grafton Base Hospital||02 6640 2222|
|Ballina District Hospital||02 6686 2111|
|Bonalbo Hospital||02 6665 1203|
|Byron Central Hospital||02 6639 9400|
|Casino & District Memorial Hospital||02 6662 2111|
|Campbell Hospital, Coraki||02 6683 2019|
|Kyogle Memorial Hospital||02 6632 1522|
|Maclean District Hospital||02 6640 0111|
|Murwillumbah District Hospital||02 6672 1822|
|Nimbin District Hospital||02 6689 1400|
|Urbenville Rural Hospital||02 6634 1600|
|The Tweed Hospital||07 5536 1133|
|Ballina Day Surgery||02 6681 9999|
|Lismore Private Day Surgery||02 6622 7121|
|St Vincents Private Hospital (Lismore)||02 6621 8411|
Searching for jobs online is becoming the most popular way to find job opportunities. The following list contains some of the more popular jobsearch sites.
- Australian Jobsearch – tel: 1800 670 914. An Australian Government website where you can register for free to look for jobs throughout Australia.
- Job Services Australia – tel: 1300 363 079. Job Services Australia is the Australian Government’s national employment services system. For job seekers, it provides you with personalised help to find and keep a job. For employers, Job Services Australia provides a free service to help you find staff to meet your business needs. Job Services Australia recognises that not all job seekers are the same. It has tailored programs, including one-to-one support to help different types of job-seekers enter (or return to) the workforce, including those who have recently lost their job, young people, parents and carers, people over 50, and Aboriginal people.
- Tursa is a regional, non-government, not-for-profit, independent organisation founded in 1994 out of personal experience of long term unemployment, for the express purpose of addressing unemployment and alleviating disadvantage suffered by people of the region.
- Nortec Employment & Training provides a range of recruitment services for businesses and jobseekers, including accredited training and traineeship delivery, temporary labour hire staffing as well as permanent no-cost recruitment services.
- On Q Human Resources helping people in the NSW Northern Rivers and QLD Gold Coast regions change their lives by finding sustainable employment.
National sites include Career One (News Limited), My Career (Fairfax media), Seek and Manpower.
Job Seeker links
Retirement and Aged Care Facilities
- Home and Community Care (HACC) – Providing community care services to frail aged and younger people with disabilities, and their carers
- Community Aged Care Package (CACP)
- Extended Aged Care at Home (EACH) Package – Providing care in a person’s own home at the level currently provided in a high care residential facility, designed to help frail older Australians to remain living at home.
Aged Care Assessment Teams (ACATs) can help you decide which services you need. They can help you to get residential care or either refer you to community care services or help you to arrange respite care in a residential setting. Your doctor or local hospital can refer you to an ACAT. Information about any of these services is available from Commonwealth Respite and Carelink Centres, which provide free and confidential information on community aged care, disability and other support services available locally, interstate or anywhere within Australia. You can contact your nearest Commonwealth Respite and Carelink Centre by phoning a national telephone number Freecall™ 1800 052 222*. Anyone can contact a Commonwealth Respite and Carelink Centre and to date Centres have assisted over 500,000 people.
Related Aged Care Links
|Alstonville Markets||Held 2nd Sunday at Alstonville showground||6628 1568|
|Aquarius Fair Markets||Held 3rd & 5th Sundays at Nimbin Community Centre, Cullen St||6689 1825|
|Ballina Markets||Held 3rd Sunday at Circus ground, Canal road||6687 4328|
|Bangalow Village Markets||Held 4th Sunday at Bangalow Showground||6687 1911|
|Brunswick Heads Markets||Held 1st Saturday at Memorial Park||6685 1022|
|Byron Bay Community Markets||Held 1st Sunday at Butler Street Reserve||6680 9703|
|Evans Head Riverside Markets||Held 4th Saturday at Recreation Reserve near Silver Sands (except in xmas hols at Stan Payne Oval, Booyong Street)||0439 489 631|
|Lennox Head Lakeside Markets||Held 2nd & 5th Sundays at Lake Ainsworth Foreshore||6687 0535|
|Lismore Car Boot Markets||Held 1st and 3rd Sunday underneath Lismore Shopping Square||6620 7332|
|Lismore Farmers Markets||Held every Saturday 8-12 pm at Lismore Showground||6621 5916|
|Mullumbimby Museum Markets||Held 3rd Saturday in Stuart Street||6684 3370|
|Rainbow Region Organic||Held every Tuesday 8-11 am at Lismore Showground||6628 2391|
|The Channon Craft Markets||Held every 2nd Sunday at Coronation park, The Channon||6688 6433|
|Tweed Uki Markets||Held every Saturday at Community Centre Butterfly Bazaar 3rd Sunday, Uki Village Buttery||6679 5369|
|Yamba Community||Held 4th Sunday at Yamba Oval (behind Bowling Club)||6646 1555|
|Full list available from 6622 0122|
The region is well serviced with multiple flights in and out on a daily basis.
- Domestic airports are located at Grafton, Ballina and Lismore.
- The Coolangatta International and Domestic airport is located just over the border at Coolangatta.
- Coffs Harbour Airport to the south of the region has multiple operators.
- Yamba is home to a National Sea Port. It offers safe access and docking facilities and is subject to international customs procedures.
- The main Sydney to Brisbane rail line passes through Grafton, Casino and Kyogle. This line carries freight and the XPT which services the area twice daily. Casino is planned as a major intermodal terminal for the region.
- The Pacific Highway is the main road from Coffs Harbour through Grafton, Ballina and up to Tweed Heads.
- An alternative route from Grafton is the Summerland Way to Casino and Bruxner Highway to Lismore and down to Ballina, or to continue on the Summerland Way through Kyogle and Mt Lindsay or Lions Road to Brisbane.
- From Grafton the Gwydir Highway connects to the tablelands town of Glenn Innes and is the major connecting road between the coast and the tablelands.
- Transport information pages are listed in the Telstra yellow pages phone book or online at Yellow pages.
- The Going Places website produced by the Northern Rivers Social Development Council which provides contact information, links to timetables and transport services.
Northern Rivers Carpool is an alternative way to get around for people using a free, online service for anyone who wants to save money, meet new people and reduce their carbon footprint while travelling to work or study.